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How can we help you?
Have a question about your order, products, or warranty? Start a live chat — our support team replies in real time.
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Introduce yourself to start the conversation. We typically respond within a few minutes during business hours.
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Corporate Headquarters
5900 Balcones Drive #31828 Austin, TX, 78731, USA
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Direct Channels
schedule
Operational Hours
Mon - Fri: 9:00 AM - 5:00 PM EST
Sat - Sun: Closed
Common Inquiries
Do you offer international shipping?
Yes, Sb1 Trading operates a robust logistics network. We handle all shipping arrangements for your orders worldwide, ensuring your essentials arrive safely.
What is the average lead time for furniture?
Standard orders typically ship within 3-5 business days. International or bulk orders may require additional time for processing and transit.
What if an item arrives damaged?
We pack all items carefully, but if something arrives damaged or compromised, please contact our support team within 48 hours for a replacement or refund.
Can I request a custom bulk quote?
Absolutely. Our specialists excel at structuring high-volume deals for events, pantries, and bulk supply projects.